Frequently asked questions

General

How long do you exist?

We exist since 2009. We produce between 200 and 300 PhD theses per year.

What are your general terms and conditions?

Please click here to read!

Can we meet in person?

Of course! Please email us at info@offpage.nl to set up a meeting at time/place of your choice!

Files

How can I send you my files?

If you decide to use our services, we will activate your space (homepage). Once you log in, you will be able to upload files using your browser or FTP. Please do not send your files by email!

What are the correct margins and other dimensions?

Please have a look here.

What font size should I use?

Normally we use fonts in sizes between 9 and 10 pt, but there are no rules! We recommend that you print out a test page in correct format (170×240 mm) with your chosen font size.

How do I calculate the thickness of cover spine?

You can find the calculator here.

How do I estimate the number of pages?

Generally a single A4 page in a Word document corresponds to a single page in the final book.

Will you check my files before printing?

Yes! When you upload the final PDFs, we will check if they are suitable for printing. We will also perform required technical corrections (or ask you to correct issues that we cannot correct ourselves). One round of such technical corrections is included in the price. If more rounds are required (for instance, you notice an important typo and the file will have to be checked / corrected again) we will have to charge 20 €/h, so please make sure you only upload finalized documents!

Will I be charged for checking/correcting my files?

One round of technical checks / corrections is included in the price. If more rounds are required (for instance, you notice an important typo and the file will have to be checked / corrected again) we will charge you 20 €/h (+6% BTW), so please make sure you only upload truly final documents!

Layout

How long does it take?

Usually around 2-3 weeks. But we can also offer an express service, please contact us at info@offpage.nl.

Can I choose the layout style?

Absolutely! We will send you some samples to choose from, but they are only a starting point — you can also propose your own style or combine element styles from different samples. The possibilities are endless! More info here.

I want to request the layout package, but I will design my own cover. Can I receive a discount?

Yes. If you design the cover yourself, we will reduce the price of the layout package by 50 EUR. Please keep in mind that the cover PDF has to be prepared according to our requirements. We will check the file before printing free of charge, but for any major adjustments we will charge 20 EUR / h (+ 6% BTW).

Printing

Do you offer spot UV, embossing or hard-cover binding?

Yes, we offer all these elements! Please request a quotation here to find out about the costs.

What is the difference between offset and digital printing?

Please have a look here.

How long does it take to print and deliver my books?

Digitally printed books are delivered within 10 working days after we receive your order. With offset printing delivery time is 15 working days. Faster delivery is possible (please contact us at info@offpage.nl).

eBooks

Can I cancel this service in the future?

Of course, just let us know and we will remove your book from our repository, no questions asked.

How long will my thesis be available online?

As long as we exist (or until you decide to remove it from our repository)!

What is it for?

Your thesis will be freely available in electronic form. You can share it with your colleagues, friends or family. You can browse it online or download as PDF. Think of it as online library that you can share with anyone you like, just by sending a link!

How much does it cost?

This service is completely free for our clients! If you are not our client but wish to publish your thesis online, the costs are 50 EUR (+21% BTW). That’s it. No monthly fees or hidden costs.

How does it work?

The electronic version (PDF) of your book will be hosted on our website, so that you can share it with your friends by simply sending them a link. They will be able to download the PDF or flip through it online, using a beautiful 3D browser. Please click here to check it out.

Transport and delivery

Are delivery costs included in the price?

Yes!

How will my books be delivered?

Your books will be delivered via a courier service (usually TNT), to a single address in The Netherlands. Delivery to multiple/international locations is also possible (please contact us at info@offpage.nl).

Can I collect my books from your office?

No. Books are delivered via a courier service directly from our printing house to the provided delivery address.

Payment

Do you offer group discounts?

Yes! Please email us at info@offpage.nl for more details.

What forms of payment do you accept?

We only accept bank transfers. Unfortunately we cannot accept cash or credit card payments.

When do I have to pay for the books?

We will send you an electronic invoice after you receive the books and confirm that everything is OK. We kindly ask you to transfer the required amount within 5 working days after receiving the invoice.

Can I receive an invoice in advance?

Sure! Please contact us at info@offpage.nl.

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